FOR USA AND CANADA ONLY

LIFETIME Warranty

SAKOS Apparel, Inc. (SAKOS or SAKOS USA) stands behind the quality and craftsmanship of its entire bag products for the lifetime of the product (original sales receipt required). This warranty covers the product for the original owner against defects in materials and workmanship only. If the product ever fails due to a manufacturing or material defect, then SAKOS will repair or replace with like product at its discretion.

This warranty does not cover damage caused by normal wear and tear, accident, improper use, loss of contents of the product, loss of use, or the natural break down of colors and materials over time.

SAKOS bag products are sewn by hand and may contain some imperfections. 

*All SAKOS apparels are exempt from the aforementioned warranty.

**Expected "lifetime" of SAKOS bag products depends on customer usage.

WARRANTY PROCEDURE

(To file a warranty claim please follow the steps below)

1. Complete the online warranty claim form within 30 days of receipt and print one copy for your records. Claim forms received without proof of purchase and photograph of manufacturing / material defect will not be processed.

2. It is recommended that you use a courier method with a tracking option, such as FEDEX, UPS or USPS-PRIORITY mail.

3. Once your bag is received by SAKOS, a Customer Care Specialist will evaluate your claim and respond back to you within 7-10 business days. At that time we will inform you the status of your warranty claim.

4. Please do not send in your defective product to SAKOS unless a Return Authorization (RA) has been issued to you. Product that is received without a return authorization will not be processed.

Fill Out the Online Warranty Claim Form »

SAKOS Apparel, Inc. (SAKOS)
10221 Slater Ave, Suite # 219
Fountain Valley,
CA 92708

Warranty email: info@SAKOS-USA.com